How to Build a Matter Summary That Drives Relevance

Last updated: October 1, 2025

A matter summary is based on the key documents supplied to the chronology creation process

A Quick-Fill Guide on how to manually create the matter summary.

Table Of Contents:
- Overview
- Key Issues
- People & Parties
- Entities
- Additional Tips

Best Practices & Hot Tips

1 Overview

Purpose: One-paragraph snapshot so any reader and Mary instantly grasps the dispute.

  • Who – claimant & main respondent(s)

  • What – alleged wrong / injury

  • Where & When – key place + date

  • Why – core allegation or damage

An example of this is:

“Ava Thompson alleges negligent left-shoulder rotator-cuff repair at Riverside Surgical Centre on 12 Aug 2023, resulting in nerve injury and chronic pain.”

2 Key Issues (3–6 bullets)

Purpose: Tell Mary what should rank High relevance.

  • Use concise statements, not questions.

    • “Clinical necessity of rotator-cuff surgery.”

    • “Was the operation really needed?”

  • One focus per bullet.

  • Add “highly relevant” for mission-critical points.

Example

  • Clinical necessity of rotator-cuff repair — highly relevant

  • Surgical technique & anchor fixation integrity

  • Post-op nerve injury and pain management

  • Adequacy of informed consent

3 People & Parties (~8 lines)

Purpose: Individuals whose actions or records could shift liability or quantum.

  • Format: Name – Role

  • Include treating clinicians, eyewitnesses, key experts.

  • Omit admin staff or your own lawyers unless their correspondence is evidence.

Example

  • Dr Lucas Meyer – Orthopaedic surgeon

  • Dr Helen O’Neill – Anaesthetist

  • Dr Samuel Farah – Radiologist

  • Dr Priya Desai – Physical-medicine specialist

4 Entities (organisations)

Purpose: The places, and people that are most relevant to your matter.

  • Hospitals, imaging providers, employers, insurers, police, etc.

  • Use exact legal/trading name.

Example

  • Riverside Family Medical Practice

  • Riverside Surgical Centre

  • Precision Imaging – Riverside

5 Additional Notes (bullet list, one-liners)

Purpose: Extra context that sharpens relevance when core fields aren’t enough.

Use bullets to:

  1. Flag low-relevance themes

    “Routine cholesterol tests → Low relevance.”

  2. Highlight ambiguities / inconsistencies

    “Timeline unclear: nerve symptoms noted before surgery in some records verify sequence.”

  3. Describe open questions / items you’re hunting

    “Any prior left-shoulder injuries <2019.”

  4. Provide broader context shaping interpretation

    “Claimant is a professional violinist; functional loss impacts earnings.”

Exclude long narrative, legal argument, or facts already covered elsewhere.

Final 30-Second Check

  1. Skim all sections—can a colleague grasp the matter in under a minute?

  2. Click Save.

  3. Filter to High + Very High and confirm only must-see events remain.

Best Practices & Hot Tips

Follow these habits and Mary will feel like an extra team-member, not another tool

PracticeWhy it pays off

1

Choose 1–3 strong key documents—claim form, case plan, insurer letter, or court pleading.

A rock-solid Summary means cleaner relevance scores and less tidying later.

2

Review Summary and Keep it lean. One short paragraph, 3-6 key issues, only the main people and entities.

The tighter the brief, the less “noise” in High relevance.

3

Write Key Issues as clear statements, not questions.

Mary matches words directly; extra filler like “Did they…?” weakens the signal.

4

Use Additional Notes as a steering wheel. • Flag low-value themes (“Routine bloods → Low”).• Call out ambiguities (“Unclear if two accidents or one—check timeline”).• State what you’re hunting (“Any prior left-shoulder injury before 2020”).

A single line here can shift dozens of events into the right relevance band.

5

Filter to “High + Very High” first.

Surfaces the gold for quick case review or briefing.

6

Glance at “Low” once.

Spot stray high-value facts that slipped down; tweak the Summary to pull them up next run.

7

Refresh the Summary whenever big facts change. (e.g., new surgery, fresh liability decision).

One click realigns every relevance score in minutes.

8

Export late, not early. Do your trimming and tagging inside Mary; export to Word or PDF only when you’re happy with the view.

Saves double-handling edits.

9

Lean on chat support. If relevance looks off or you’re unsure which doc to mark “Key,” drop a message—we typically get back to you within a few minutes.

 

10

Iterate, don’t hesitate. Tiny edits to the Summary can cut review time by half. Treat it as a living dashboard, not a one-and-done form.