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Understanding Your Subscription and Billing

This guide provides a step-by-step walkthrough for managing subscriptions and changing billing details on the Mary platform. Navigate to the billing section, access the manage subscription option, and update payment methods via the Stripe portal.

This guide provides a walkthrough on managing subscriptions and changing billing details on the Mary platform.

 

Start by navigating to the billing section of the site, located on the left-hand side of the platform.

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Step 1: Proceed to the manage subscription section at the bottom of the page.

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Step 2: Click on the Manage option in the 'Manage Subscription' section. This action redirects to the Stripe portal, Mary Technology's partner for handling payment information.

 

If there's no payment method attached to the organisation, follow these steps:

 

Step 1: Click the payment method option.

 

Step 2: Enter the credit card details. Stripe stores these details for future purchases.

 

To change any billing details, follow these steps:

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Step 1: Click on the update information option.

 

Step 2: Modify the necessary details.

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In the Invoice History section at the bottom, find all past invoices for any purchases made on the Mary platform. Download these invoices if needed.

 

This guide covers all necessary steps to add, remove, and change payment methods, update billing information, and manage other payment-related aspects on the Mary platform